Client Remote Desktop Windows 10



RDP (Remote Desktop Protocol) is an important feature of Windows 10. This allows the users to control the system from another device or regain files or provide PC support. This is convenient for the customers. But if your system is not connected to the internet properly, then you are not able to make use of the RDP feature in Windows 10. However, there are other factors as well that causes the Remote Desktop connection issue in Windows 10.

On your local Windows 10 PC: In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection. In Remote Desktop Connection, type the name of the PC you want to connect to (from Step 1), and then select Connect. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free. To launch the client after installation, use the Start menu and search for Remote Desktop. Subscribe to a Workspace To subscribe to a Workspace, choose to either: Use a work or school account and have the client discover the resources available for you.

There are various free utilities that provide setup with a remote connection. In this article know how the RPD connection works and also how to troubleshoot remote desktop connection problem in Windows 10.

Since the proper networking is the basic requirement of RDP, so be sure that both computers sources are communication well or not test the network connection. And first, try to fix the problem by enabling the built-in RDP utility in Windows 10.

Troubleshoot Remote Desktop Connection Issues in Windows 10

Method 1- Enable Remote Desktop for Windows 10

The RDP feature is by default disabled and to fix the problem, you need to turn the remote feature on. Follow the given steps:

  • First type: remote settings into the Cortana search box.
  • Now choose the option Allow Remote Access to your computer from the results at the top.
  • Next System Properties will open to the Remote tab.
  • You need to select Allow Remote connections to this computer from there.
  • And for better security keep the box checked for Network Level Authentication.
  • And lastly, enable incoming remote connections on the connected PC.

Now check the RDP is working properly or not in Windows 10. If not then make use of the method 2.

Method 2 – Check the Firewall

Here you need to verify the Windows firewall as this might also be creating the problem:

  1. Go to Control Panel then Windows Firewall and click on Allow an App or feature through.
  2. Now in this Window select the Remote Desktop Connection if it is not enabled by default and click on Change Settings.
  3. Check the firewall settings and enable all incoming Remote Desktop Connection

By checking the firewall settings you can fix the problem but if not then you need to check some other important services. The RDP service is provided by Windows and this service must run in any Windows OS it doesn’t matter it is enabled or properly checked. But if the RDP service is not running automatically then you need to run it manually.

Also Read:

Method 3 – Remote into Your PC

You have many choices when it comes to remotely connect to the other computer. For this use traditional desktop app or the Remote Desktop universal app

Tip: If you have a lot of PCs and devices on your home network, a useful free utility to use is Advanced IP Scanner

  • Install and launch the app and type a name for the PC, its hostname or IP address, and select Connect.
  • Next enter the username and password used for the computer you’re connecting into. And also, if you’re going to remote into it often, then check the box to remember your credentials.
  • You will get the security message, click Go ahead and Connect and check the box for it to not remind you again.
  • Next, you can now start using the remote computer for configuration, remote support, or as per your requirement
  • You can also go to Settings and then connection settings in the app and configure the appearance, devices and also make other adjustments according to your requirement.


Method 4 – Remove your Credentials from Remote Desktop

According to some users, the Remote Desktop won’t connect because of the issue with credentials. So remove the credentials to fix the RDP connection issue.

Follow the steps to do so:

  1. Hit Windows + SKey > enter remote desktop. And from the menu click on Remote Desktop Connection.
  1. As the Remote Desktop Connection window opens > go to Advanced tab > click on Settings.
  1. Next click on Delete Credentials.
  2. After deleting credentials, check whether the issue is resolved or not.

Method 5 – Turn Off Custom Scaling

If the above solution won’t work for you then it might happen the issue is related to custom scaling. Many users’ uses the custom scaling on larger monitors, but sometimes this can cause issues with Remote Desktop. This can be fixed by turning custom scaling off.

Follow the steps to do so:

  1. Press Windows + I key to open Settings app> go to System
  1. Check if custom scaling is turned on, you can see “A custom scale factor is set message.” > click on Turn off custom scaling and sign out.
  1. And as you sign back in > the scaling should be set to default and the entire Remote Desktop problem is resolved.
Install remote desktop windows 10

Method 6 – Check if 3389 Port is Enabled

The firewall blocks certain ports for protecting your system but in some cases, this can block certain ports as well mistakenly. The meaning of memorial.

Windows 10 Install Remote Desktop Client

The 3389 port is the one that might be blocked by Firewall and due to this, you are facing the Remote Desktop not working after Windows 10 update.

The port 3389 is utilized by Remote Desktop and if this is not enabled then you might start getting the error. And if the port enabled then disable and enable your firewall. As the quick firewall reset fixes the issue.

Method 7: Reinstall RDP Windows 10

Well, if none of the above-given solutions works for you then reinstall remote desktop Windows 10. This is the last solution that works for many users. First, uninstall the RDP and after that reinstall RDP Windows 10.

Follow the steps to do so:

  • Click Start > right-click on Computer > choose Properties
  • Choose the “Remote Desktop” tab > click Advanced > choose to Allow whether you have an older version or latest version of RDP installed on your system.
  • Choose OK > close your windows. Restart your computer.
  • RDP will now reinstall itself.

Hope after following the given solutions you are able to fix the Remote desktop connection not working in Windows 10.

Conclusion:

So this is all about the remote desktop connection not working issue in Windows 10.

I tried my best to provide the possible solutions to fix RDP connection issue in Windows 10.

Follow the given solutions one and one and get rid of the issues in Windows 10 OS.

Apart from that make use of the Windows Repair Tool if your Windows OS system is responding slowly or the apps are performing unhurriedly. This tool will gradually fix various errors in Windows 10 and also increases the performance of the PC and apps. Apart from that Windows issues and errors, this is also capable to fix Registry error, PC error, Network error, hard Drive and many others.

Additionally, if you find the article helpful or have any query, comment, questions or suggestions related, then please feel free to share it with us in the comment section below or you can also go to our Fix Windows Errors Ask Question Page.

Good Luck!!!



FIX: Remote Desktop Connection Not Working Windows 10
FIX: Remote Desktop Connection Not Working Windows 10

Client Remote Desktop Windows 10 Downloads

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Applies to: Windows 10, Windows 10 IoT Enterprise, and Windows 7

You can use the Remote Desktop client for Windows Desktop to access Windows apps and desktops remotely from a different Windows device.

Note

  • This documentation is not for the Remote Desktop Connection (MSTSC) client that ships with Windows. It's for the new Remote Desktop (MSRDC) client.
  • This client currently only supports accessing remote apps and desktops from Windows Virtual Desktop.
  • Curious about the new releases for the Windows Desktop client? Check out What's new in the Windows Desktop client

Install the client

Choose the client that matches the version of Windows. The new Remote Desktop client (MSRDC) supports Windows 10, Windows 10 IoT Enterprise, and Windows 7 client devices.

You can install the client for the current user, which doesn't require admin rights, or your admin can install and configure the client so that all users on the device can access it.

Once you've installed the client, you can launch it from the Start menu by searching for Remote Desktop.

Update the client

You'll be notified whenever a new version of the client is available as long as your admin hasn't disabled notifications. The notification will appear in either the Connection Center or the Windows Action Center. To update your client, just select the notification.

You can also manually search for new updates for the client:

  1. From the Connection Center, tap the overflow menu (..) on the command bar at the top of the client.
  2. Select About from the drop-down menu.
  3. The client automatically searches for updates.
  4. If there's an update available, tap Install update to update the client.

Workspaces

Get the list of managed resources you can access, such as apps and desktops, by subscribing to the Workspace your admin provided you. When you subscribe, the resources become available on your local PC. The Windows Desktop client currently supports resources published from Windows Virtual Desktop.

Remote

Subscribe to a Workspace

There are two ways you can subscribe to a Workspace. The client can try to discover the resources available to you from your work or school account or you can directly specify the URL where your resources are for cases where the client is unable to find them. Once you've subscribed to a Workspace, you can launch resources with one of the following methods:

  • Go to the Connection Center and double-click a resource to launch it.
  • You can also go to the Start menu and look for a folder with the Workspace name or enter the resource name in the search bar.

Subscribe with a user account

  1. From the main page of the client, tap Subscribe.
  2. Sign in with your user account when prompted.
  3. The resources will appear in the Connection Center grouped by Workspace.

Subscribe with URL

  1. From the main page of the client, tap Subscribe with URL.
  2. Enter the Workspace URL or your email address:
    • If you use the Workspace URL, use the one your admin gave you. If accessing resources from Windows Virtual Desktop, you can use one of the following URLs:
      • Windows Virtual Desktop (classic): https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx
      • Windows Virtual Desktop: https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
    • To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin has setup email discovery.
  3. Tap Next.
  4. Sign in with your user account when prompted.
  5. The resources will appear in the Connection Center grouped by Workspace.

Workspace details

After subscribing, you can view additional information about a Workspace on the Details panel:

  • The name of the Workspace
  • The URL and username used to subscribe
  • The number of apps and desktops
  • The date/time of the last refresh
  • The status of the last refresh

Accessing the Details panel:

  1. From the Connection Center, tap the overflow menu (..) next to the Workspace.
  2. Select Details from the drop-down menu.
  3. The Details panel appears on the right side of the client.

After you've subscribed, the Workspace will refresh automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your admin.

You can also manually look for updates to the resources when needed by selecting Refresh from the Details panel.

Refreshing a Workspace

You can manually refresh a Workspace by selecting Refresh from the overflow menu (..) next to the Workspace.

Unsubscribe from a Workspace

This section will teach you how to unsubscribe from a Workspace. You can unsubscribe to either subscribe again with a different account or remove your resources from the system.

  1. From the Connection Center, tap the overflow menu (..) next to the Workspace.
  2. Select Unsubscribe from the drop-down menu.
  3. Review the dialog box and select Continue.

Managed desktops

Workspaces can contain multiple managed resources, including desktops. When accessing a managed desktop, you have access to all the apps installed by your admin.

Remote Desktop Client Windows 10 Home

Desktop settings

You can configure some of the settings for desktop resources to ensure the experience meets your needs. To access the list of available settings right-click on the desktop resource and select Settings.

Client Remote Desktop Windows 10 App

The client will use the settings configured by your admin unless you turn off the Use default settings option. Doing so allows you to configure the following options:

  • Display configuration selects which displays to use for the desktop session and impacts which additional settings are available.
    • All displays ensures the session always uses all your local displays even when some of them are added or removed later.
    • Single display ensures the session always uses a single display and allows you to configure its properties.
    • Select displays allows you to choose which displays to use for the session and provides an option to dynamically change the list of displays during the session.
  • Select the displays to use for the session specifies which local displays to use for the session. All selected displays must be adjacent to each other. This setting is only available in Select display mode.
  • Maximize to current displays determines which displays the sessions will use when going full screen. When enabled, the session goes full screen on the displays touched by the session window. This allows you to change displays during the session. When disabled, the session goes full screen on the same displays it was on the last time it was full screen. This setting is only available in Select display mode and is disabled otherwise.
  • Single display when windowed determines which displays are available in the session when exiting full screen. When enabled, the session switches to a single display in windowed mode. When disabled, the session retains the same displays in windowed mode as in full screen. This setting is only available in All displays and Select display modes and is disabled otherwise.
  • Start in full screen determines whether the session will launch in full-screen or windowed mode. This setting is only available in Single display mode and is enabled otherwise.
  • Fit session to window determines how the session is displayed when the resolution of the remote desktop differs from the size of the local window. When enabled, the session content will be resized to fit inside the window while preserving the aspect ratio of the session. When disabled, scrollbars or black areas will be shown when the resolution and window size don't match. This setting is available in all modes.
  • Update the resolution on resize makes the remote desktop resolution automatically update when you resize the session in windowed mode. When disabled, the session always remains at whichever resolution you specify in Resolution. This setting is only available in Single display mode and is enabled otherwise.
  • Resolution lets you specify the resolution of the remote desktop. The session will retain this resolution for its entire duration. This setting is only available in Single display mode and when Update the resolution on resize is disabled.
  • Change the size of the text and apps specifies the size of the content of the session. This setting only applies when connecting to Windows 8.1 and later or Windows Server 2012 R2 and later. This setting is only available in Single display mode and when Update the resolution on resize is disabled.

Give us feedback

Have a feature suggestion or want to report a problem? Tell us with the Feedback Hub.

You can also give us feedback by selecting the button that looks like a smiley face emoticon in the client app, as shown in the following image:

Note

Microsoft Remote Desktop Client Windows 10

To best help you, we need you to give us as detailed information about the issue as possible. For example, you can include screenshots or a recording of the actions you took leading up to the issue. For more tips about how to provide helpful feedback, see Feedback.

Access client logs

Microsoft Remote Desktop Download

You might need the client logs when investigating a problem.

Microsoft Remote Desktop App

To retrieve the client logs:

  1. Ensure no sessions are active and the client process isn't running in the background by right-clicking on the Remote Desktop icon in the system tray and selecting Disconnect all sessions.
  2. Open File Explorer.
  3. Navigate to the %temp%DiagOutputDirRdClientAutoTrace folder.




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